Frequently Asked Questions
Everything you need to know about your Alkaram shopping experience.
What are your standard shipping times?
For domestic orders, delivery typically takes 3-5 business days. International shipping varies by location but generally takes 7-14 business days via our premium courier partners.
How do I care for my Alkaram unstitched fabric?
To maintain the longevity of your garments, we recommend hand washing in cold water with mild detergent and avoiding direct sunlight while drying to prevent color fading.
What is your return and exchange policy?
We offer a 14-day return policy for unused items with original tags and packaging. Please note that sale items and customized stitching orders are generally non-refundable.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a unique tracking number and a link to our courier partner's tracking portal.
Do you offer international shipping?
Yes, Alkaram ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the weight of the package and the destination country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), bank transfers, and Cash on Delivery (COD) for eligible domestic orders.